This policy applies to information held about clients and prospective clients, suppliers and prospective suppliers, contacts and all other persons about whom Alteus Wines Limited holds information. By ‘information,’ we mean personal information about you that we collect, use, share and store.
In this policy, “we,” “us,” and “our” means Alteus Wines (Trading as Alteus Wines Limited), a company registered in England and Wales with No 11089668, registered office, 2 Boxgate, Crowborough TN6 1SF and “you” means the individual to whom the information relates.
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added, and the cookie helps analyse web traffic or lets you know when you visit a particular site.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
We use your information to:
Our processing of your personal information is necessary:
In relation to any processing of special categories of personal data, we will generally rely on obtaining specific consent from you at the time unless there is otherwise a legal requirement for us to process such information.
We will never sell or lease your personal information at any time. The personal information you provide to us may be shared with other third-party companies, agents, contractors, service providers or affiliated companies if this is necessary to provide you with our work or services, respond to your inquiries or for any of the purposes described in this policy.
We may also share your personal information with:
At any time, you have the right:
Any request from you for access to or a copy of your personal data must be in writing and we will endeavour to respond within a reasonable period and in any event within one month in compliance with data protection legislation. We will comply with our legal obligations as regards your rights as a data subject.
We aim to ensure that the information we hold about you is accurate at all times. To assist us in ensuring that your information is up to date, do let us know if any of your personal details change at the following email address firstname.lastname@example.org.
When opting in to be communicated with we may use your personal information to send you information about events, new services, offers etc. You can unsubscribe from receiving them at any time, details of how to unsubscribe will be included on each electronic mailing we send you.
You also have the option of “unsubscribing” from our mailing list at any time thereby disabling any further such e-mail or other communication from being sent to you by emailing email@example.com.
We will action any opt-out request from you without delay.
How long will we keep Your information?
As stated above (legal basis) for the purposes of conducting a service with you, we shall keep your information for 30 days cease end of business and then destroy it (unless you choose to opt-in to receiving further communications from us).
We will only keep the information we collect about you for as long as required for the purposes set out above or as required to comply with any legal obligations to which we are subject. This will involve us periodically reviewing our files to check that information is accurate, up-to-date and still required.
Where we are permitted to send you direct marketing communications we may retain your contact information necessary for this purpose, for as long as you do not unsubscribe from receiving the same from us. If you opt out from marketing, we will retain your information to enable us to respect your wishes to not be contacted for marketing purposes.
We are committed to ensuring that your information is secure within the confines of our building and outside. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. Any personal information held about you on computer hard-drives are password encrypted and encrypted when shared across email platforms. Our network drive is backed up and we have a main server which is backed up overnight on a separate server and an external server which also runs backups.
The data you submit via our website and sitting within our developers hosting service is protected with daily backups with a 1-week retention, weekly backups with a 4 week retention and monthly backups with a 2-month retention.
Backups are uploaded off-site and held on secure Amazon S3 cloud servers.
The server is running an advanced firewall through CSF – https://configserver.com/cp/csf.html
The firewall will block any IP’s that do anything it deems as malicious or out of the ordinary.
The server also runs daily scans using CXS – https://www.configserver.com/cp/cxs.html
Which checks for any instances of viruses or hacking fingerprints.
Questions, comments and requests regarding this policy are welcomed and should be addressed to: firstname.lastname@example.org.
If you have any concerns about our use of your information, you also have the right (as a UK resident) to make a complaint to the Information Commissioner’s Office, which regulates and supervises the use of personal data in the UK, via their helpline on 0303 123 1113.
Any changes we make to our policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our policy.
Contact: Alastair Wighton, Alteus Wines, London House, London Road, Crowborough TN6 2TR email@example.com